About dealings (trading)
- Is there a maximum limit on the number of transactions?
The maximum number of transactions in an account is unlimited. However, the maximum number of transactions for one trade is 100 lots. In the case of quantities of 100 lots or more, it is necessary to trade in two or more. ※ 1 lot is 100 thousand currency unit.
- Can I use EA?
Since High Trade FX does not set usage restrictions of EA, you can use EA.
- Is scalping possible?
In High Trade FX, there is no regulation concerning scalping, so it is possible to perform scalping.
- When the account becomes negative. How can I get a minus?
If the account balance becomes negative, you have to pay in addition. * We subtract the minus amount at the time of payment, and reflect the difference amount in the account.
Regarding the opening of an account
- Can certificate documents be accepted even from fax?
Even from the mail address of the mobile phone, it is possible to register. * E-mail containing attached data etc may not arrive.
- Is it possible to register with a free e-mail address (Yahoo, gmail, etc.)?
You can also register with a free e-mail address. * When filtering junk e-mail by setting etc., it may be sorted into the junk mail folder by automatic sorting.
- Can I open an account even from overseas?
Even those living overseas can open an account. In that case, prepare 2 points from your personal identification document (passport, VISA, license etc).
- How old are you to open an account?
It is possible to open an account from 18 years old.
- Is it possible to register even with the e-mail address used in the demo account?
It is possible to open it with the same mail address as the e-mail address used in the demo account.
- Do you need additional accounts when using MT 4 with multiple PCs (smartphones)?
If you use MT 4 with multiple PCs (smartphones), there is no need to open an additional account.
- Is it expensive to open an account?
Regarding the opening of an account, no expenses are required.
- Is it expensive to maintain an account?
With High Trade FX, there is no cost to maintain an account.
- How can I download MT 4 for PC?
The download destination link is in the e-mail containing the account information sent after the account opening is completed.
■When trading from PC
Please download MT4 from, please login.
- How do I log in to MT 4?
Please refer to the e-mail containing the account information sent after opening account.
- What if I can not log in to MT 4?
Please connect to the following server due to malfunctioning destination server.
Name of the server to connect to：PacificTrade-Live2
Start up MT 4 on your PC and select “Demo Account Application” from the “File” on the upper left menu and select PacificTrade – Live 2 for the server, or directly to the server name with PacificTrade – Live 2 Enter and select.
Please enter your login ID and password.
Then, again, select “Log in to trading account” from “File” in the upper left menu
Please try logging in.
At that time, please select PacificTrade-Live2 as the server name.
If you can not log in using the above method, sorry to trouble you, but please uninstall MT4 once, at that time check the delete user information, please uninstall it, install again Could you please?
- If you have a demo account, do I have to install a new account after opening a trading account?
If you have a demo account, you do not need to install a new account after opening a new account.
- Do you also support mobile (iPhone / iPad / Android)?
We also support mobile terminals such as iPhone / iPad / Android.
- Please tell me how to install / log in MT4 for iPhone.
Applications for iPhone can be downloaded and installed from AppStore. For login, select “Login to an existing account” after activating MT 4, search by “PacificTrade-Live” on the server selection screen and select a server.
- Please tell me how to install / log in MT4 for Android.
Applications for Android can be downloaded and installed from Google Play Store. For login, select “Login to an existing account” after activating MT 4, search by “PacificTrade-Live” on the server selection screen and select a server.
About payment method
- Do you support JCB cards?
JCB cards are available. Available credit cards are VISA, Master, JCB.
- I do not get reflected in the account as soon as I pay in around 15 o’clock.
It may not be processed on the same day depending on the reception time of each financial institution.
- I forgot to enter the account number of High Trade FX in the transfer person column and remitted.
If you do not list the account number of High Trade FX in the deposit column, if the account holder’s name is in katakana notation, it takes more time for deposit processing than usual.
- How will it be reflected after the deposit procedure?
It will be reflected in your account 12 to 48 hours after normal procedure.
- I deposited money by domestic bank remittance, but will the withdrawal be an overseas bank remittance?
From World Trade Co., Ltd., it will be a procedure with domestic remittance.
- Can I withdraw to a bank without SWIFT code?
Financial institutions that do not have the SWIFT code can not be used.
About withdrawing method (credit card)
- Can I cancel my account?
It is possible after informing the desire to cancel to High Trade FX’s support desk.
- Can I get a refund on my credit card? Or will bank withdrawals be credited with credit card withdrawals?
The withdrawal will be bank remittance.